Shaking the hand that needs you
May 24, 2009
I went to a fundraising dinner for Coro in Los Angeles where a a couple of my friends were being honored. Rick Tuttle one of my long time mentors who helped me see my potential and think out-of-the-box regarding my career. And Steve Soboroff a colleague of mine from Big Brothers Big Sisters and now in the philanthropic world. Steve has inspired me with his dedication and commitment to helping others and to showing up.
Steve turned his acceptance speech into a micro workshop on how to shake hands and hand out your business card. He aimed his remarks at the graduating Coro Fellows who are now traversing the job market for employment. However, his animated how-to session was entertaining and instructive for all of the 400 attendees.
Have you ever had a lesson on handshaking and handing out your business card? We all know how important these things are in forming or giving a first impression. We all have experienced when it has gone badly. Yet, most of us have never received a primer on these basic social skills.
Steve told a great story about when he was the Chairman of the LA Parks and Rec dept and arranged for then President Clinton to play golf at one of LA's nicest public golf courses, Rancho Park. Steve was invited to play with William Jefferson! And during that round of golf, Steve was treated to-"the most engaging person I have ever met." Steve asked the President how he coped with shaking so many hands. At the time Steve had just started a hotly contested campaign for mayor of LA. The President stopped in the middle of the fairway and gave Steve a lesson on handshaking.
Here's what he told Steve:
- Slow down and take your time
- Direct eye contact and smile
- Firm grip and little or no shaking
- Take the other hand and grab the forearm or elbow of the other person
This last one is the key. The other hand adds an extra dimension of enthusiasm and trust to the shake. And Preident Clinton added that this also prevents the other person from pulling your arm out of the socket, especially if you have to shake a lot of hands. :)
Lastly, everyone wants to be remembered including you. So say your name slowly and listen and repeat the name of the person you are meeting. How you introduce yourself really matters--know your BIT (brief introductory talk) and then the experience will be memorable.
I got to meet President Clinton a couple of times and shake his hand.
He is a master at focusing on you and making you feel special.
By the way, I guess Bill Richardson, the former Governor of New Mexico, owns the Guinness record of number of handshakes in a day at 13,392! Ouch.
This is a nice video on the dos and dont's on handshaking:
Steve went on and showed everyone at the dinner how to give out your card. Actually this was the first time I ever heard anyone talk about this. These are great tips!
- Hand your card face up so the person can see it. Say what you do.
- When you receive a card, look at it. Be respectful and read it, make comments, or ask questions.
This is also part of your first impression. Don't be a Vegas dealer and just hand your cards to everyone. Unless it really does not matter who you meet or who meets you. I guess stapling your business card to bulletin boards has a place in a mass sales effort. However, in networking, business cards are valuable and should be treated that way.
- Keep your business card to yourself until someone asks for it.
- Only ask for cards or contact information for people with whom you intend to follow up.
- When someone offers you their card; the courteous thing to do is to thank them. Take it and read it. Reading what is printed on it, enables you to make a connection with the person giving it to you. It also says that you care and respect the card that has been given to you.